Please read these Terms carefully as they contain important obligations that you as a Graduate user must adhere to. If you do not agree to these Terms, please do not use our Services.

1. Introduction

The Contract

When you use our Services you agree to all of these Terms.

Your use of our Services is also subject to our Privacy Policy and Cookie Policy, which covers how we collect, use, share, and store your personal information.

You agree that by clicking “Sign Up” or similar, registering, accessing or using our Services (described below), you are agreeing to enter into a legally binding contract with Future Leaders. If you do not agree to this contract (“Contract” or “Terms”), do not click “Sign Up” (or similar) and do not access or otherwise use any of our Services. If you wish to terminate this contract, you can do so at any time by closing your account and no longer accessing or using our Services.

In these Terms we/our/us etc. means Future Leaders and:

• you/your etc. means you as a graduate/job seeker using any of the Services offered by Future Leaders (also known as a “Graduate”);
• “Career Coach” means a career coach/career advisor/instructor/teacher, or other learning and development professional using any of the Services offered by Future Leaders; and
• “Employer” means an employer or company using any of the Services offered by Future Leaders.

Registered users of our Services (a Graduate, Career Coach and/or Employer) are “Members”.

Our Services

This Contract applies to the Future Leaders Website (www.futureleaderstech.com) and related or successor sites provided by Future Leaders (the “Website”) and the Future Leaders mobile APP and related or successor mobile applications provided by Future Leaders (the “APP”) which allow Graduate Members, Career Coach Members and Employer Members access to, and the ability to connect with each other in relation to, career coaching and employment opportunities via such online platforms, in addition  to other Future Leaders-related services that state that they are offered under this Contract (“Services”), including the offsite collection of data for those Services, such as our ads and the “Apply with Future Leaders” plugins. 

The Services are owned and operated by Future Leaders Technology PTE Ltd, a limited company registered in Singapore under company number 202026428N whose registered office address is at 7500A Beach Road, #04-330, The Plaza, Singapore 199591 (“Future Leaders”).

You are entering into this Contract with Future Leaders and, subject to the provisions of these Terms and our Privacy Policy, Future Leaders will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

 

2. Your Use of Future Leaders Services

2.1 – Graduates apply to use the Future Leaders mobile APP by completing and submitting the online registration.  We may refuse your application for any reason and without disclosing that reason.

2.2 - In order to use the Services, you agree that: (1) you must be the "Minimum Age"(described below) or older; (2) you will only have one Future Leaders account, which must be in your full legal name; (3) you will not create an account on anyone else’s behalf; (4) creating an account with false information is a violation of our Terms; (5) you will not let anyone else use your account; (6) you will not impersonate another user; (7) you are not already restricted by Future Leaders from using the Services; (8) you will not record and/or share any part or whole of your session with any Career Coach without permission from Future Leaders and that Career Coach; and (9) you will comply with our Member’s Code of Conduct at all times when using the Services.

“Minimum Age” means 18 years old. However, if law requires that you must be older in order for Future Leaders to lawfully provide the Services to you without parental consent (including use of your personal data) then the Minimum Age is such older age.

Your Future Leader’s Account

2.3 - Members are account holders. You agree to: (1) keep your account verification codes confidential; and (2) not transfer any part of your account. You are responsible for anything that happens through your account unless you close it or report misuse.

2.4 – In order for you to create a Future Leaders account and use the Services, we require that you provide a valid email address and mobile telephone number for our use.   In the event we cannot correspond with you via this email address and/or mobile telephone number, your account may be disabled.

2.5 – You agree that we will provide notices and messages to you in the following ways: (1) within the Services, or (2) sent to the contact information you provided us (e.g., email, mobile number). You agree to keep your contact information up to date.

2.6 - When you set up a Graduate user account on Future Leaders, you must create a member profile (a "Profile") for you that will include personal information you provide.  You may permit us to share information in your Profile with Career Coaches, Employers and others.

2.7 – You and Future Leaders agree that we may access, store, process and use any information and personal data that you provide in accordance with the terms of our Privacy Policy.

2.8 - Once you have entered the correct account verification code (which we will send to your registered email address), you will be given access to your Profile and other private areas of your account. You are responsible for maintaining the confidentiality of your verification codes and any and all use of your account.

2.9 – You must notify us immediately of any unauthorised use of your account, or other account related security breach of which you are aware.

2.10 – If you inform us, or if we have reason to believe that, unauthorised use is being made of the APP and/or the Website (whether by you or through your account) then, without prejudice to our other rights and remedies, we may suspend or terminate your access to the secure areas of the APP and/or the Website immediately (and without telling you).

2.11 - You may be able to register an account and subsequently access Future Leaders through a social networking site, such as Facebook, Instagram or LinkedIn ("Social Networking Site"). If you access Future Leaders through a Social Networking Site you agree that we may access, make available through Future Leaders, and store (if applicable) any information, data, text, messages, tags, and/or other materials that you have provided to and stored and made accessible in your Social Networking Site account so that it is available on and through Future Leaders via your account and your Profile page. Subject to the privacy settings that you have set with the Social Networking Site account you use to access Future Leaders, personally identifiable information that you post to that Social Networking Site may be displayed on Future Leaders. Please note: your relationship with your Social Networking Sites is governed solely by your agreement with those Social Networking Sites and we disclaim any liability for personally identifiable information that may be provided to us by a Social Networking Site in violation of the privacy settings that you have set with that Social Networking Site account.

2.12 - We use the information and data that you provide and that we have about Members to make recommendations for courses, jobs, content and features that may be useful to you. For example, we use data and information about you to recommend career coaching courses to you and to recommend jobs to you and you to potential employers. Keeping your profile accurate and up to date helps us to make these recommendations more accurate and relevant.

2.13 - Our Services allow messaging and sharing of information in many ways, such as your Profile and messages. Where we have made settings available, we will honour the choices you make about who can see content or information. If you apply for a job through our Services or opt to signal that you are interested in a job, our default is to share it only with the job poster.

Use of Future Leaders’ Materials

2.14 - From time to time we may provide you with templates for your use, such as templates to help you craft your CV. You understand and agree that the templates we offer through Future Leaders are provided as suggestions and their contents do not constitute legal or employment advice. You accept that your use of any template provided by Future Leaders is at your own risk.  The templates are the property of Future Leaders or its third party licensors and you are licensed to use such templates in accordance with these Terms.

2.15 – The personality questionnaire on the Future Leaders APP is provided so that Graduates, by completing the questionnaire, may obtain certain information about their personality traits and undergo the experience of completing a typical psychometric test.  Future Leaders accepts no responsibility or liability for the accuracy of the results of such personality questionnaire, or your subsequent use or interpretation of the results of such questionnaire.

2.16 - You agree and accept that Future Leaders may share the information derived from any personality questionnaire you complete via the Future Leaders APP with potential Employers and/or Career Coaches in order to match you with potential job vacancies and/or career coaching courses.

3. Using Future Leaders Career Coaching Services

Our Role

3.1 - When booking and participating in a session with a Career Coach, you are entering into an agreement with the relevant Career Coach and not Future Leaders. Future Leaders is not a party to any agreement between you and any Career Coach and Future Leaders accepts no responsibility or liability for the Career Coach’s services or your actions.

3.2 - The agreement that you enter into with a Career Coach each time you book and participate in a session is subject to these Terms in addition to any other terms provided directly by the Career Coach. Please read these and these Terms carefully before booking and participating in any sessions.

Graduate Member obligations

3.3 - As a Graduate Member, you agree:

• to be on time for sessions with any Career Coach;
• that a career coaching session will end on time, from the scheduled start time, even if you are late for the session;
• that if you wish to cancel a session you have booked with a Career Coach, you will provide the relevant Career Coach with at least 24 hours’ notice of cancellation;
• to act appropriately at all times when taking part in career coaching sessions and using the Future Leaders Services; and
• that when giving feedback about Future Leaders and my career coaching sessions, you will do so honestly and appropriately.

Equipment

3.4 - To use the Services, you will need a device that is capable of accessing the internet (such as a laptop, desktop, phone, tablet) and a reliable internet connection.

Finding and Booking sessions

3.5 - The Future Leaders mobile APP will recommend Career Coaches to you or allow you to search for Career Coaches using search criteria. If the former, the APP will suggest a number of relevant Career Coaches based on your Profile. You will be able to book sessions with one or more Career Coaches, via our mobile APP.  Your chosen Career Coach may or may not accept your booking. Any request you make for a session, and any offer to conduct a session given by the Career Coach, will only become binding on you and the Career Coach when the booking of the session is confirmed.

3.6 - The suggestions we make in relation to available Career Coaches are based on the information given to us by you and by Career Coaches.  We do not endorse any particular Career Coach or guarantee that any recommendation will meet your needs.  You should take care in selecting a Career Coach and a session, and you do so at your own risk.

Communications with Career Coaches

3.7 - Where you find a Career Coach through Future Leaders, you understand and agree that any Graduate/Career Coach relationship developed between you and any Career Coach as a consequence of your use of the Future Leaders Services must continue to be conducted via the Future Leaders platform.

3.8 - Messages sent from you to us or a Career Coach are not encrypted in transit.

3.9 - Whilst aggregated anonymous data (in relation to which individuals will not be identifiable) may be collected for statistical and analytical purposes to improve the Services, messages are not decrypted or used for any other purposes. Any communications between you and the Career Coach will not be vetted by Future Leaders and Future Leaders will have no liability with respect to the contents of any communication or session between you and any Career Coach.

Participating In Career Coaching Sessions

3.10 - Career Coaches are responsible for the content of their sessions. We do not vet the content of their sessions, their methodology or techniques.

3.11 - We can accept no responsibility or liability in respect of the sessions provided by Career Coaches. You participate at your own risk.

3.12 - Following your participation in a session, you may provide private feedback to a Career Coach. This feedback will not be published on the platform (unless we have obtained the consent of both you and the Career Coach to do so), but may be used internally by Future Leaders to assess a Career Coach’s performance. You agree to be honest and respectful in your feedback.

3.13 - You agree that you will not record any sessions without permission from Future Leaders and that Career Coach.

3.14 - The number of sessions will depend upon your needs and will be negotiated and reviewed with your Career Coach.

Career Coaches

3.15 - Career Coaches listed on the platform will confirm the body with which they are licensed, accredited, certified by or registered with (as the case may be) including the ICF, CPCC or any other appropriate body from time to time.

3.16 - Future Leaders does not make any representation or guarantee as to:

• any Career Coach or the suitability of their services (whether through the platform or not);
• any information regarding the Career Coach, including but not limited to the information included on their profile;
• a Career Coach’s availability and responsiveness;
• the relevance and usefulness of a Career Coach’s sessions, input, guidance, responses or advice;
• success of any sessions or contact with Career Coaches;
• that they are licensed, accredited, insured or registered, nor endorse the ability or suitability of Career Coaches or their sessions in any way, or
• the competence of any Career Coach or their appropriateness for your individual needs.

3.17 - The platform may suggest one or more potential matches based on a Career Coach’s compatibility with your Profile and/or search criteria. You take full responsibility for the decision to contact and/or have one or multiple sessions with a Career Coach.

3.18 - Career Coaches define every aspect of their sessions – including content, structure, methodology, language and tone used.

3.19 – The Career Coach will be the data controller for all data and personal data disclosed by you directly to the Career Coach during a coaching session/course.  You have the right to request the details of any information your Career Coach holds on you and this information will be provided to you by your Career Coach in accordance with the guidelines set out by the relevant data protection authority within the jurisdiction in which the Career Coach is resident.

 

4. Applying for Jobs on Future Leaders

Our Role

4.1 – When you apply for a job vacancy via the Future Leaders APP, you agree that Future Leaders is not a party to any discussion or agreement between you and any Employer and Future Leaders accepts no liability or responsibility for the Employer’s actions. By using the Future Leaders Services, you confirm that you understand and agree to use the Services on such terms.  Please read these Terms carefully before applying for any job vacancies.

Applying for Jobs

4.2 - The Future Leaders mobile APP will recommend job vacancies to you or allow you to search for job vacancies using search criteria. If the former, the APP will suggest a number of relevant job vacancies based on your Profile. The suggestions we make in relation to job vacancies are based on the information given to us by you and by Employers.  We do not endorse any particular Employer or guarantee that any recommended job vacancy will meet your needs or be available to you. 

You should take care in choosing to apply for a job vacancy, and you do so at your own risk.

4.3 - Some of our job postings allow you to complete and submit your application on Future Leaders.  When you click "Apply” or similar to submit an application on Future Leaders, we send your application to the most appropriate contact information we have on file for that Employer.

4.4 - While we endeavour to make this Service the best it can be, Employer websites are not controlled by us, and we cannot guarantee that your application will be properly received and logged by the third-party Employer website upon transmission. If you have any reason to think your application was not received by an Employer, we suggest you contact them directly to confirm.

4.5 - Future Leaders does not guarantee the identity of an Employer or any individuals working for any Employers, and cautions job seekers when applying to jobs. Future Leaders does not guarantee the validity of a job offer and cautions job seekers to verify the validity of a job offer before taking an adverse action regarding their current employment situations. You are solely responsible for verifying the accuracy of any Employer or job offer.

4.6 - The Employer will be the data controller for all data and personal data disclosed by you directly to the Employer during the job application process.  You have the right to request the details of any information the Employer holds on you and this information will be provided to you by the Employer in accordance with the guidelines set out by the relevant data protection authority within the jurisdiction in which the Employer is situated.

5. Links to Third-Party / Employer Websites.

5.1 - Future Leaders may contain links to third-party websites placed by us as a Service to those interested in this information, or posted by other Members. Your use of all such links to third-party websites is at your own risk. We do not monitor or have any control over, and make no claim or representation regarding third-party websites. To the extent such links are provided by us, they are provided only as a convenience, and a link to a third-party website does not imply our endorsement, adoption or sponsorship of, or affiliation with, such third-party website.

 

6. Suspension or Termination of Your Account

6.1 - We reserve the right, acting reasonably, to immediately suspend or terminate your account if:

• you breach these Terms and/or our Member’s Code of Conduct;
• information you have provided (whether during the sign up process or thereafter) proves to be inaccurate, fraudulent, misleading or otherwise in violation of these Terms;
• you are in breach of any applicable law or regulation, or send material which is defamatory, abusive, obscene, discriminatory or otherwise inappropriate;
• when using the Services, you infringe any intellectual property rights belonging to us or a third party;
• you violate the privacy of any Future Leaders’ Member (or that of a third party);
• you use the Services for any purpose not expressly permitted by these Terms;
• it comes to our attention (via a Career Coach, an Employer or otherwise) that, whilst using the Services, you acted or are acting inappropriately or in an unsafe manner; or
• you have otherwise acted (or are acting) in a way in which we reasonably believe warrants us to suspend or terminate your account.

6.2 - If we suspend your account, you will not be able to book or participate in any career coaching sessions or apply for any job vacancies via the Future Leaders APP during any period of suspension. If we terminate your account, you will no longer be able to log in to the Services and will not be able to book or participate in any career coaching sessions or apply for any job vacancies via the Future Leaders APP. If we terminate your account under this clause 6, we are not obliged to refund any monies paid or pre-paid by you. In the event that we do refund any monies to you, you will be liable for any charges administered by your bank or payment provider.

7. Complaints/Reporting

7.1 - You acknowledge and agree that a Career Coach may share information about you and your participation in their sessions with us to the extent necessary for us to monitor your compliance with these Terms. Career Coaches may report you to Future Leaders if they believe you are acting inappropriately, acting in an unsafe manner, or are otherwise acting in a way which is in breach of these Terms.

7.2 - If you have any concerns about a Career Coach or their sessions, then you agree not to participate in their sessions.

7.3 - You agree to report any issues to us by emailing support@futureleaderstech.com. Following receipt of any report, we may contact you for further information.

8. Disclaimer and Liability

8.1 - You agree to make your own enquiries of prospective Career Coaches and/or Employers and satisfy yourselves as to their credentials. We do not endorse or approve any Career Coach (or their employers, if relevant), or any Employer. We make no representations as to, and do not warrant the accuracy of, any Career Coach or Employer identity or credentials.

8.2 – To the maximum extent permitted by law, we are not responsible for any errors in, and do not accept liability for reliance placed on, the contents of the Future Leaders APP and Services (including content linked from or uploaded to Career Coaches’ and/or Employers profiles) and/or any omissions which may occur.

8.3 - While we use every effort to ensure that the Services remain functional at all times, errors, interruptions and delays may occur on the Future Leaders mobile APP and Website. We do not accept any liability arising from any interruption or delay in availability of the career coaching sessions, the Future Leaders mobile APP or the Website.

8.4 - To the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Services or any content within it, whether express or implied.

8.5 - Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by Singapore law.

8.6 - We will not be liable to any person for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with use of, or inability to use, the Future Leaders mobile APP, Website or Services, or use of or reliance on any content displayed on the Future Leaders mobile APP, Website or provided via the Services. In particular, but without limiting the generality of the above, we will not be liable for:

• any actions or omissions of Graduates, Career Coaches and/or Employers;
• any loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

8.7 - To the extent we have any liability to you, this shall be limited at a maximum amount per claim of SGD $50.

Terms Applicable To All Members and Visitors
(Whether or Not They Use The Services)

9. Use of Future Leaders Services

9.1 - We reserve the right to change these Terms at any time and you are advised to review the Terms regularly to ensure that you are aware of any changes. Your continued use of the Future Leaders Mobile APP and/or Website after such changes are posted will be deemed agreement on your part to these Terms, as amended.

10. Accessing our APP and Website

10.1 – Access to our APP and Website is allowed on a temporary basis and we reserve the right to suspend, withdraw, discontinue or change all or any part of our APP and/or Website without notice. We will not be liable to you if for any reason our APP and/or Website is unavailable at any time or for any period.

10.2 – We may update our APP and/or Website and may change the content at any time. The content on our APP and/or Website is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our APP and/or Website.

10.3 – Although we make reasonable efforts to update the information on our APP and/or Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our APP and/or Website is accurate, complete or up-to-date.  We do not monitor or edit documents or files posted or provided to us by third parties and accordingly we do not accept any responsibility for any damage or loss you may suffer.

10.4 – Use of the APP and/or the Website for the purpose of damaging the business or property of Future Leaders or third parties or damaging, attacking or overloading, the networks, servers and other hardware or software of Future Leaders or third parties is expressly prohibited. In particular, you agree that you will not:

• attempt to decompile, reverse engineer, disassemble or otherwise to derive source code from the APP and/or the Website;
• attempt to scrape or extract data or other information from the APP and/or the Website or the related services;
• tamper with, hinder the operation of, make unauthorised modifications to the APP and/or the Website including attempting to interfere with the access of any user, host or network;
• use the APP and/or the Website for any activities which breach any laws or regulations or infringe any third party rights;
• remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices of ours or any third party;
• use the personal information of another person in order to access or use the APP and/or the Website without their explicit consent; and/or
• transmit any bug, virus or other disabling feature to or through the APP and/or the Website.

11. Intellectual Property Rights

11.1 – Future Leaders owns all intellectual property rights in and to the Services (including copyrights and database rights) and all the underlying software code and any deviations or modifications thereto. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. Future Leaders trademarks, service marks, graphics and logos used for our Services are trademarks or registered trademarks of Future Leaders.

12. Data Protection

12.1 - Any personal information you provide through the APP and/or the Website from which you can be identified is stored securely and confidentially, and is processed fairly and lawfully in accordance with our Privacy Policy and Cookie Policy.

13. Liability for Website

13.1 - We provide the APP and the Website on an “as is” and “as available” basis and to the fullest extent permissible by law we do not guarantee that our APP and/or our Website will meet particular requirements, or be accurate, available, accessible, uninterrupted, timely, secure or operate without error, or that it will be free from viruses, worms, Trojans or other harmful elements. We recommend that you protect your equipment by having appropriate anti-virus software in place.

13.2 – Where our APP and/or Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources so we assume no responsibility for the content of such sites. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

13.3 – To the extent permitted by law, we exclude all conditions, warranties, representations or other Terms which may apply to our APP and/or Website or any content on it, whether express or implied.

13.4 – Nothing in these Terms is intended to exclude or limit any liability that cannot be excluded or limited by law including your statutory rights.

14. Service Availability

14.1 - We may change, suspend or discontinue any of our Services. We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.

14.2 - Future Leaders is not a storage service. You agree that we have no obligation to store, maintain or provide you a copy of any information that you or others provide, except to the extent required by applicable law and as noted in our Privacy Policy.

15. Termination

15.1 - These Terms remain in effect while you use Future Leaders and, for registered Members, as long as your account remains open. You may delete your account at any time. We may suspend or terminate your account or your access to parts of Future Leaders Services, for any or no reason, without notice to you. We will have no liability whatsoever to you for any termination of your account or related deletion of your information.

15.2 - All provisions of these Terms shall survive termination or expiration of these Terms except those provisions granting access to or use of Future Leaders Services. For the avoidance of doubt, you agree that these Terms apply to your use of Future Leaders Services and any content posted on Future Leaders at any time prior to the termination or expiration of these Terms. 

16. Assignment

16.1 - We may assign the benefit of these Terms and our rights thereunder to a third party on notice to you. Your rights under these Terms will not be prejudiced. You may only transfer your rights and obligations under these Terms if we agree in writing.

17. Severability

17.1 - If any provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any modification to or deletion of a provision under this clause shall not affect the validity and enforceability of the rest of these Terms.

18. No Waiver

18.1 - Any waiver of any right under these Terms is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given. No failure to exercise or delay in exercising any right or remedy provided under these User Terms or by law constitutes a waiver of such right or remedy, nor shall it prevent or restrict any future exercise or enforcement of such right or remedy.

19. Entire Agreement

37.1 - These Terms (as amended from time to time), along with any document or communication expressly referred to within them, constitute the whole agreement and understanding of the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter of these Terms.

20. Governing Law

20.1 - These Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by Singapore law and you irrevocably submit to the exclusive jurisdiction of the courts of Singapore.

21. Dispute Resolution

21.1 - This section shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence. You and Future Leaders agree that the laws of Singapore, excluding conflict of laws rules, shall exclusively govern any dispute relating to this Contract and/or the Services. You and Future Leaders agree that claims and disputes can be litigated only in Singapore, and we each agree to personal jurisdiction of the courts located in Singapore.

You agree that the only way to provide us legal notice is at Future Leaders Technology PTE Ltd, 7500A Beach Road, #04-330, The Plaza, Singapore 199591.